Which insurer is best at what?

We rank 24 Saudi insurers on each criterion separately, from 25,240 public reviews on Google Maps, X and the app stores. Each number: the share of other insurers this one beats.

Last updated 6 November 2026

Company	Overall	Approvals	Network	Med. claims	Motor claims	Motor quote	Call center	App	Pricing	Refunds	Renewal	Branches	Wait time
1UCATadawul 8190	70	93	8	—	—	—	—	92	—	—	—	77	—
2ACIGTadawul 8150	59	—	46	60	—	58	71	—	—	—	—	—	—
3WalaaTadawul 8060	58	64	23	67	46	89	79	77	82	15	64	8	88
4Mutakamela	57	—	54	—	62	11	—	85	73	—	—	—	—
5Chubb ArabiaTadawul 8240	53	86	69	—	15	21	64	—	—	38	—	85	63
6Al SagrTadawul 8180	52	—	—	—	92	0	—	—	—	—	—	—	25
7AmanaTadawul 8310	51	—	—	13	—	—	93	—	—	—	—	54	44
8TawuniyaTadawul 8010	48	14	15	87	85	26	14	23	27	77	86	15	81
9Saudi Enaya	48	50	62	—	38	—	29	46	—	85	7	—	69
10WataniyaTadawul 8300	47	57	—	33	—	63	57	54	—	92	57	—	19
11Bupa ArabiaTadawul 8210	47	29	31	73	23	42	36	15	64	8	50	92	56
12SAICOTadawul 8100	47	—	—	—	—	—	—	—	—	—	36	—	—
13Salama	47	79	0	27	0	37	50	69	0	54	93	—	—
14Gulf GeneralTadawul 8260	46	43	—	53	—	95	—	—	36	31	21	—	50
15MalathTadawul 8020	45	0	85	47	54	84	43	31	18	62	29	62	75
16LIVA	45	—	—	93	—	74	—	—	—	—	—	31	13
17Aljazira TakafulTadawul 8012	44	—	—	—	—	53	—	—	—	0	—	—	—
18Al Rajhi TakafulTadawul 8230	43	36	77	80	69	32	7	0	91	23	14	69	6
19MedGulfTadawul 8030	43	21	38	20	8	47	86	38	9	46	79	0	94
20GIG SaudiTadawul 8250	41	71	92	40	31	—	21	8	55	69	0	23	38
21Arabian ShieldTadawul 8070	36	7	—	0	77	68	—	62	—	—	43	38	—
22Al-Etihad	35	—	—	7	—	79	0	—	45	—	—	46	—
23Gulf Union Al AhliaTadawul 8120	33	—	—	—	—	5	—	—	—	—	71	—	31
24ArabiaTadawul 8160	7	—	—	—	—	16	—	—	—	—	—	—	0
25Cigna Saudi Arabia	—	—	—	—	—	—	—	—	—	—	—	—	—
26Orient Insurance KSA	—	—	—	—	—	—	—	—	—	—	—	—	—

Goldbeats 80%+Silver60%+Bronze40%+— under 30 mentions: not enough data

The best at each criterion

medical approvalsUCA76% positive · 33 mentions medical networkGIG Saudi85% positive · 36 mentions medical claimsLIVA Insurance80% positive · 33 mentions motor claimsAl Sagr Insurance99% positive · 35 mentions motor quotesGulf General Insurance88% positive · 52 mentions call centerAmana Insurance77% positive · 35 mentions branch serviceBupa Arabia74% positive · 325 mentions staff behaviourSalama Insurance76% positive · 33 mentions waiting timeMedGulf79% positive · 254 mentions app and websiteUCA98% positive · 35 mentions pricingAl Rajhi Takaful67% positive · 81 mentions renewal and cancellationSalama Insurance68% positive · 35 mentions refunds and paymentsWataniya Insurance76% positive · 32 mentions transparencyWalaa Insurance83% positive · 226 mentions honest sellingAl Sagr Insurance71% positive · 34 mentions general satisfactionWalaa Insurance65% positive · 100 mentions

Compare two insurers

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Insurance comparison sites

Sites like Tameeni and BCare are ranked only against each other, from their app reviews and X posts.

Company	Overall	Quote accuracy	Issuance	Refunds	App	Call center	Claims help
1Offer	72	60	75	—	71	71	80
2Tameeni	59	20	50	80	86	57	—
3Ananas	47	—	25	60	57	—	—
4Shory	46	0	63	20	—	86	60
5BCare	44	40	88	—	29	43	20
6Eltizam	44	80	38	—	43	14	—
7LeadInsure	14	—	13	0	—	29	—
8Tree	14	—	0	—	14	0	40
9Gonsure	13	—	—	40	0	—	0

Goldbeats 80%+Silver60%+Bronze40%+— under 30 mentions: not enough data

Najm

Najm is not an insurer, but it is part of every motor claim. What customers say about Najm