Wataniya Insurance
Wataniya Insurance Company
Is Wataniya Insurance good at refunds and payments? Relatively, yes: better than 92% of insurers. Its weakest criterion is staff behaviour: the lowest among insurers.
Scores by criterion
- medical approvalsBronze54% positive · 44 mentionsbetter than 57% of insurers57%
- medical networkNot enough data11 of 30 mentions needed
- medical claims43% positive · 39 mentionsbetter than 33% of insurers33%
- motor claimsNot enough data22 of 30 mentions needed
- motor quotesSilver67% positive · 37 mentionsbetter than 63% of insurers63%
- call centerBronze56% positive · 51 mentionsbetter than 57% of insurers57%
- branch serviceNot enough data24 of 30 mentions needed
- staff behaviour17% positive · 47 mentionsthe lowest among insurers0%
- waiting time22% positive · 31 mentionsbetter than 19% of insurers19%
- app and websiteBronze42% positive · 41 mentionsbetter than 54% of insurers54%
- pricingNot enough data24 of 30 mentions needed
- renewal and cancellationBronze56% positive · 45 mentionsbetter than 57% of insurers57%
- refunds and paymentsGold76% positive · 32 mentionsbetter than 92% of insurers92%
- transparencyNot enough data24 of 30 mentions needed
- honest sellingBronze58% positive · 46 mentionsbetter than 46% of insurers46%
- general satisfaction49% positive · 39 mentionsbetter than 36% of insurers36%
Percentage: the share of peers this company beats on the criterion. Data last updated 6 November 2026.
About
Wataniya Insurance Company is a Saudi joint-stock company established in 2010 and listed on Tadawul (8300). It offers general insurance and protection and savings insurance to individuals and companies. source
In charts
Share positive vs market average
Wataniya Insurance is above the market average on 7 of 11 criteria.
| Criterion | % positive | Market avg % |
|---|---|---|
| Refunds | 76 | 35 |
| Motor quote | 67 | 49 |
| Honest selling | 58 | 53 |
| Call center | 56 | 50 |
| Renewal | 56 | 44 |
| Approvals | 54 | 49 |
| Overall | 49 | 47 |
| Med. claims | 43 | 51 |
| App | 42 | 48 |
| Wait time | 22 | 38 |
| Staff | 17 | 47 |
Other numbers
0.81Complaint index by company size (1.0 = market average, lower is better)
38%of negative Google Maps reviews got a reply
7%of reviews look fake and are excluded
446public reviews and posts read