Arabian Shield
Arabian Shield Cooperative Insurance Company
Is Arabian Shield good at motor claims? Relatively, yes: better than 77% of insurers. Its weakest criterion is general satisfaction: the lowest among insurers.
Scores by criterion
- medical approvals28% positive · 34 mentionsbetter than 7% of insurers7%
- medical networkNot enough data21 of 30 mentions needed
- medical claims7% positive · 31 mentionsthe lowest among insurers0%
- motor claimsSilver64% positive · 64 mentionsbetter than 77% of insurers77%
- motor quotesSilver68% positive · 65 mentionsbetter than 68% of insurers68%
- call centerNot enough data24 of 30 mentions needed
- branch service42% positive · 58 mentionsbetter than 38% of insurers38%
- staff behaviourNot enough data12 of 30 mentions needed
- waiting timeNot enough data21 of 30 mentions needed
- app and websiteSilver42% positive · 58 mentionsbetter than 62% of insurers62%
- pricingNot enough data24 of 30 mentions needed
- renewal and cancellationBronze40% positive · 48 mentionsbetter than 43% of insurers43%
- refunds and paymentsNot enough data21 of 30 mentions needed
- transparency0% positive · 38 mentionsthe lowest among insurers0%
- honest sellingSilver61% positive · 39 mentionsbetter than 69% of insurers69%
- general satisfaction12% positive · 53 mentionsthe lowest among insurers0%
Percentage: the share of peers this company beats on the criterion. Data last updated 6 November 2026.
About
Arabian Shield Cooperative Insurance Company is a Saudi public joint stock insurer headquartered in Riyadh and established in 2007. It sells motor, marine, property and medical insurance, among other lines. source
- Legal name
- Arabian Shield Cooperative Insurance Companysource
- IA licence
- 20079/6source
- Licensed lines
- General insurance, Health insurance, Protection and savings insurancesource
- Founded
- 2007source
- Head office
- Olaya Street, Al Olaya, 3rd floor Cercon Building, Riyadh 12241, Saudi Arabiasource
- Tadawul ticker
- 8070source
- Phone
- 8001 247 247source
- App Store
- Get the appsource
- Google Play
- Get the appsource
In charts
Share positive vs market average
Arabian Shield is above the market average on 3 of 10 criteria.
| Criterion | % positive | Market avg % |
|---|---|---|
| Motor quote | 68 | 49 |
| Motor claims | 64 | 58 |
| Honest selling | 61 | 53 |
| Branches | 42 | 48 |
| App | 42 | 48 |
| Renewal | 40 | 44 |
| Approvals | 28 | 49 |
| Overall | 12 | 47 |
| Med. claims | 7 | 51 |
| Transparency | 0 | 52 |
Other numbers
0.57Complaint index by company size (1.0 = market average, lower is better)
45%of negative Google Maps reviews got a reply
3%of reviews look fake and are excluded
489public reviews and posts read