Al Rajhi Takaful

• medical approvals
  better than 36% of insurers36%

  x
  40% positive · 124 mentions
• medical network
  better than 77% of insurers77%

  x
  Silver70% positive · 294 mentions
• medical claims
  better than 80% of insurers80%

  x
  Gold69% positive · 291 mentions · ↓ 4 pts in 6 months
• motor claims
  better than 69% of insurers69%

  x
  Silver64% positive · 206 mentions · ↓ 2 pts in 6 months
• motor quotes
  better than 32% of insurers32%

  x
  44% positive · 171 mentions
• call center
  better than 7% of insurers7%

  x
  26% positive · 65 mentions
• branch service
  better than 69% of insurers69%

  x
  Silver60% positive · 68 mentions
• staff behaviour
  better than 31% of insurers31%

  x
  37% positive · 298 mentions · ↑ 1 pts in 6 months
• waiting time
  better than 6% of insurers6%

  x
  16% positive · 237 mentions · ↓ 4 pts in 6 months
• app and website
  the lowest among insurers0%

  x
  27% positive · 238 mentions · ↑ 4 pts in 6 months
• pricing
  better than 91% of insurers91%

  x
  Gold67% positive · 81 mentions
• renewal and cancellation
  better than 14% of insurers14%

  x
  25% positive · 250 mentions · ↑ 1 pts in 6 months
• refunds and payments
  better than 23% of insurers23%

  x
  29% positive · 169 mentions · ↓ 2 pts in 6 months
• transparency
  better than 25% of insurers25%

  x
  44% positive · 176 mentions · ↑ 2 pts in 6 months
• honest selling
  better than 85% of insurers85%

  x
  Gold71% positive · 211 mentions · ↑ 5 pts in 6 months
• general satisfaction
  better than 50% of insurers50%

  x
  Bronze52% positive · 300 mentions · ↓ 6 pts in 6 months

Percentage: the share of peers this company beats on the criterion. Data last updated 6 November 2026.