نسخة تجريبية للتصميم فقط — الأرقام وهمية وليست تقييمات حقيقية · Design preview — demo numbers, not real ratings
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Salama Insurance logo

Salama Insurance

Salama Cooperative Insurance Co.

Is Salama Insurance good at staff behaviour? Relatively, yes: better than 94% of insurers. Its weakest criterion is pricing: the lowest among insurers.

Scores by criterion
  • medical approvals
    better than 79% of insurers79%
    x
    Silver73% positive · 54 mentions
  • medical network
    the lowest among insurers0%
    x
    26% positive · 31 mentions
  • medical claims
    better than 27% of insurers27%
    x
    42% positive · 45 mentions
  • motor claims
    the lowest among insurers0%
    x
    21% positive · 53 mentions
  • motor quotes
    better than 37% of insurers37%
    x
    45% positive · 43 mentions
  • call center
    better than 50% of insurers50%
    x
    Bronze53% positive · 44 mentions
  • branch serviceNot enough data22 of 30 mentions needed
  • staff behaviour
    better than 94% of insurers94%
    x
    Gold76% positive · 33 mentions
  • waiting timeNot enough data12 of 30 mentions needed
  • app and website
    better than 69% of insurers69%
    x
    Silver56% positive · 45 mentions
  • pricing
    the lowest among insurers0%
    x
    0% positive · 30 mentions
  • renewal and cancellation
    better than 93% of insurers93%
    x
    Gold68% positive · 35 mentions
  • refunds and payments
    better than 54% of insurers54%
    x
    Bronze39% positive · 44 mentions
  • transparency
    better than 42% of insurers42%
    x
    Bronze55% positive · 42 mentions
  • honest selling
    better than 62% of insurers62%
    x
    Silver59% positive · 39 mentions
  • general satisfactionNot enough data24 of 30 mentions needed

Percentage: the share of peers this company beats on the criterion. Data last updated 6 November 2026.

About

Saudi joint-stock company providing Sharia-compliant insurance, one of the first companies licensed under the cooperative insurance regulations. Incorporated by Royal Decree in 2006; its history traces to the Islamic Arab Insurance Company (Salama), founded in 1979 in the UAE. source

Legal name
Salama Cooperative Insurance Co.source
IA licence
20079/4source
Licensed lines
General insurance, Health insurancesource
Founded
1979source
Head office
برج سلامة - الدور 12 - طريق المدينة المنورة، جدة (7864)source

In charts

Share positive vs market average

Salama Insurance is above the market average on 8 of 13 criteria.

Salama Insurance is above the market average on 8 of 13 criteria.
Criterion% positiveMarket avg %
Staff7647
Approvals7349
Renewal6844
Honest selling5953
App5648
Transparency5552
Call center5350
Motor quote4549
Med. claims4251
Refunds3935
Network2649
Motor claims2158
Pricing043
Tick: the market average on that criterion.

Other numbers

1.42Complaint index by company size (1.0 = market average, lower is better)
22%of negative Google Maps reviews got a reply
6%of reviews look fake and are excluded
477public reviews and posts read

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