Walaa Insurance

• medical approvals
  better than 64% of insurers64%

  x
  Silver59% positive · 330 mentions · ↑ 5 pts in 6 months
• medical network
  better than 23% of insurers23%

  x
  38% positive · 360 mentions · ↑ 5 pts in 6 months
• medical claims
  better than 67% of insurers67%

  x
  Silver66% positive · 72 mentions
• motor claims
  better than 46% of insurers46%

  x
  Bronze60% positive · 142 mentions · ↓ 2 pts in 6 months
• motor quotes
  better than 89% of insurers89%

  x
  Gold73% positive · 141 mentions · ↑ 5 pts in 6 months
• call center
  better than 79% of insurers79%

  x
  Silver66% positive · 353 mentions · ↓ 2 pts in 6 months
• branch service
  better than 8% of insurers8%

  x
  32% positive · 369 mentions · ↑ 2 pts in 6 months
• staff behaviour
  better than 19% of insurers19%

  x
  24% positive · 243 mentions · ↓ 3 pts in 6 months
• waiting time
  better than 88% of insurers88%

  x
  Gold67% positive · 137 mentions · ↑ 13 pts in 6 months
• app and website
  better than 77% of insurers77%

  x
  Silver60% positive · 180 mentions · ↓ 1 pts in 6 months
• pricing
  better than 82% of insurers82%

  x
  Gold67% positive · 81 mentions
• renewal and cancellation
  better than 64% of insurers64%

  x
  Silver61% positive · 53 mentions
• refunds and payments
  better than 15% of insurers15%

  x
  22% positive · 333 mentions · ↓ 7 pts in 6 months
• transparency
  better than 92% of insurers92%

  x
  Gold83% positive · 226 mentions · ↑ 3 pts in 6 months
• honest selling
  better than 23% of insurers23%

  x
  45% positive · 304 mentions · ↓ 4 pts in 6 months
• general satisfaction
  better than 93% of insurers93%

  x
  Gold65% positive · 100 mentions

Percentage: the share of peers this company beats on the criterion. Data last updated 6 November 2026.