GIG Saudi
Gulf Insurance Group Company
Is GIG Saudi good at medical network? Relatively, yes: better than 92% of insurers. Its weakest criterion is renewal and cancellation: the lowest among insurers.
Scores by criterion
- medical approvalsSilver60% positive · 52 mentionsbetter than 71% of insurers71%
- medical networkGold85% positive · 36 mentionsbetter than 92% of insurers92%
- medical claimsBronze45% positive · 70 mentionsbetter than 40% of insurers40%
- motor claims58% positive · 43 mentionsbetter than 31% of insurers31%
- motor quotesNot enough data26 of 30 mentions needed
- call center38% positive · 58 mentionsbetter than 21% of insurers21%
- branch service39% positive · 59 mentionsbetter than 23% of insurers23%
- staff behaviour38% positive · 39 mentionsbetter than 38% of insurers38%
- waiting time28% positive · 55 mentionsbetter than 38% of insurers38%
- app and website28% positive · 32 mentionsbetter than 8% of insurers8%
- pricingBronze54% positive · 51 mentionsbetter than 55% of insurers55%
- renewal and cancellation15% positive · 32 mentionsthe lowest among insurers0%
- refunds and paymentsSilver43% positive · 42 mentionsbetter than 69% of insurers69%
- transparencyGold80% positive · 35 mentionsbetter than 83% of insurers83%
- honest sellingNot enough data21 of 30 mentions needed
- general satisfaction26% positive · 63 mentionsbetter than 7% of insurers7%
Percentage: the share of peers this company beats on the criterion. Data last updated 6 November 2026.
About
GIG Saudi is the Saudi insurance arm of Gulf Insurance Group, a Middle East and North Africa insurance group. From its Riyadh head office it serves individuals, small businesses and large companies, with over 400 employees and more than one million customers according to its website. source
- Legal name
- Gulf Insurance Group Companysource
- IA licence
- 20101/25source
- Licensed lines
- General insurance, Health insurance, Protection and savings insurance, Reinsurancesource
- Head office
- 3528 King Abdullah bin Abdulaziz Road, Al Nuzha District, Unit 25, Riyadh 12471-6378, Saudi Arabiasource
- CR no.
- 1010271203source
- Tadawul ticker
- 8250source
- Phone
- 8001160020source
- App Store
- Get the appsource
- Google Play
- Get the appsource
In charts
Share positive vs market average
GIG Saudi is above the market average on 6 of 14 criteria.
| Criterion | % positive | Market avg % |
|---|---|---|
| Network | 85 | 49 |
| Transparency | 80 | 52 |
| Approvals | 60 | 49 |
| Motor claims | 58 | 58 |
| Pricing | 54 | 43 |
| Med. claims | 45 | 51 |
| Refunds | 43 | 35 |
| Branches | 39 | 48 |
| Call center | 38 | 50 |
| Staff | 38 | 47 |
| Wait time | 28 | 38 |
| App | 28 | 48 |
| Overall | 26 | 47 |
| Renewal | 15 | 44 |
Other numbers
1.02Complaint index by company size (1.0 = market average, lower is better)
30%of negative Google Maps reviews got a reply
1%of reviews look fake and are excluded
571public reviews and posts read