Bupa Arabia

• medical approvals
  better than 29% of insurers29%

  x
  36% positive · 231 mentions · ↑ 2 pts in 6 months
• medical network
  better than 31% of insurers31%

  x
  39% positive · 205 mentions · ↓ 2 pts in 6 months
• medical claims
  better than 73% of insurers73%

  x
  Silver68% positive · 266 mentions · ↑ 1 pts in 6 months
• motor claims
  better than 23% of insurers23%

  x
  54% positive · 217 mentions · ↓ 4 pts in 6 months
• motor quotes
  better than 42% of insurers42%

  x
  Bronze49% positive · 150 mentions
• call center
  better than 36% of insurers36%

  x
  45% positive · 88 mentions
• branch service
  better than 92% of insurers92%

  x
  Gold74% positive · 325 mentions · ↑ 4 pts in 6 months
• staff behaviour
  better than 75% of insurers75%

  x
  Silver66% positive · 239 mentions · ↑ 2 pts in 6 months
• waiting time
  better than 56% of insurers56%

  x
  Bronze38% positive · 304 mentions · ↓ 2 pts in 6 months
• app and website
  better than 15% of insurers15%

  x
  32% positive · 106 mentions
• pricing
  better than 64% of insurers64%

  x
  Silver56% positive · 239 mentions · ↑ 6 pts in 6 months
• renewal and cancellation
  better than 50% of insurers50%

  x
  Bronze51% positive · 239 mentions · ↓ 3 pts in 6 months
• refunds and payments
  better than 8% of insurers8%

  x
  18% positive · 263 mentions · ↓ 3 pts in 6 months
• transparency
  better than 58% of insurers58%

  x
  Bronze61% positive · 188 mentions · ↑ 5 pts in 6 months
• honest selling
  better than 38% of insurers38%

  x
  54% positive · 268 mentions · ↓ 5 pts in 6 months
• general satisfaction
  better than 57% of insurers57%

  x
  Bronze56% positive · 306 mentions · ↓ 2 pts in 6 months

Percentage: the share of peers this company beats on the criterion. Data last updated 6 November 2026.