Malath Insurance
Malath Cooperative Insurance Co
Is Malath Insurance good at medical network? Relatively, yes: better than 85% of insurers. Its weakest criterion is honest selling: the lowest among insurers.
Scores by criterion
- medical approvals25% positive · 309 mentions · ↑ 1 pts in 6 monthsthe lowest among insurers0%
- medical networkGold73% positive · 128 mentions · ↓ 1 pts in 6 monthsbetter than 85% of insurers85%
- medical claimsBronze47% positive · 52 mentionsbetter than 47% of insurers47%
- motor claimsBronze60% positive · 290 mentionsbetter than 54% of insurers54%
- motor quotesGold71% positive · 116 mentions · ↓ 6 pts in 6 monthsbetter than 84% of insurers84%
- call centerBronze51% positive · 260 mentions · ↑ 4 pts in 6 monthsbetter than 43% of insurers43%
- branch serviceSilver50% positive · 337 mentions · ↓ 2 pts in 6 monthsbetter than 62% of insurers62%
- staff behaviourBronze43% positive · 212 mentionsbetter than 44% of insurers44%
- waiting timeSilver61% positive · 335 mentionsbetter than 75% of insurers75%
- app and website36% positive · 263 mentions · ↑ 2 pts in 6 monthsbetter than 31% of insurers31%
- pricing34% positive · 301 mentions · ↓ 1 pts in 6 monthsbetter than 18% of insurers18%
- renewal and cancellation28% positive · 330 mentionsbetter than 29% of insurers29%
- refunds and paymentsSilver41% positive · 134 mentions · ↑ 3 pts in 6 monthsbetter than 62% of insurers62%
- transparencyBronze58% positive · 185 mentions · ↓ 3 pts in 6 monthsbetter than 50% of insurers50%
- honest selling24% positive · 100 mentionsthe lowest among insurers0%
- general satisfactionBronze50% positive · 144 mentions · ↓ 5 pts in 6 monthsbetter than 43% of insurers43%
Percentage: the share of peers this company beats on the criterion. Data last updated 6 November 2026.
About
Malath Cooperative Insurance Company is a Saudi public joint-stock insurer headquartered in Riyadh and listed on Tadawul (8020). It offers insurance and reinsurance products to individuals and businesses, including medical, motor, engineering and property cover. source
- Legal name
- Malath Cooperative Insurance Cosource
- IA licence
- 20079/2source
- Licensed lines
- General insurance, Health insurancesource
- Founded
- 2007source
- Head office
- Prince Mohammed bin Abdulaziz Road, P.O. Box 99763, Riyadh 11625, Saudi Arabiasource
- Tadawul ticker
- 8020source
- Website
- malath.com.sasource
- App Store
- Get the appsource
- Google Play
- Get the appsource
In charts
Share positive vs market average
Malath Insurance is above the market average on 9 of 16 criteria.
| Criterion | % positive | Market avg % |
|---|---|---|
| Network | 73 | 49 |
| Motor quote | 71 | 49 |
| Wait time | 61 | 38 |
| Motor claims | 60 | 58 |
| Transparency | 58 | 52 |
| Call center | 51 | 50 |
| Branches | 50 | 48 |
| Overall | 50 | 47 |
| Med. claims | 47 | 51 |
| Staff | 43 | 47 |
| Refunds | 41 | 35 |
| App | 36 | 48 |
| Pricing | 34 | 43 |
| Renewal | 28 | 44 |
| Approvals | 25 | 49 |
| Honest selling | 24 | 53 |
Other numbers
0.69Complaint index by company size (1.0 = market average, lower is better)
69%of negative Google Maps reviews got a reply
2%of reviews look fake and are excluded
2,797public reviews and posts read